RMA Service Procedure
- Our product is design in modular design; hence it allows a fast repair procedure.
- The components like Battery, HDD and DVD Drive can be exchanged by the user without special tools.
- If only one of these components is defective, it can be replaced easily.
- The customer is not authorized to open the device cover due to EMI and IP sealing issue, or else the warranty void.
- All repair works have to be performed by our RMA Department located at:
62 Ubi Road 1, #10-03 Oxley Bizhub 2 Singapore 408734.
Please submit your RMA request here.